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Draft replies for the support inbox
🎧 Supportcost: lowdifficulty: medium
Problem
Small teams spend hours writing similar replies.
Tools
Setup steps
- Self-host or use n8n cloud; add a Gmail trigger
- Retrieve relevant docs snippets and pass with the email to the Anthropic API
- Save the result as a Gmail draft, never auto-send
- Track edit rate to improve the prompt
More you can do in Support
Related recipes
- Meeting notes to CRM follow-up (Sales)
- Auto-booking replies for interested prospects (Sales)
- Competitor change monitor (Marketing)
- Receipt and invoice capture for freelancers (Personal finance)
Check each tool's official site for current pricing and features.